3 articles tagged with this topic.
SMB tech-stack decisions are usually made by accumulation — a tool added every time someone needs something. The result is integration debt that costs more than the tools themselves. Here's the framework for picking deliberately.
Most service businesses leave significant leverage on the table by not exposing their work via APIs. Done right, an API-first overlay turns a labor-bound service into a scalable product. Done wrong, it dilutes the service quality. Here's the strategic framework.
Every SaaS purchase creates some lock-in. The companies that manage it well buy deliberately. The ones that don't end up paying premium renewals because the cost of switching exceeds the cost of staying. Here's the framework.
